Event Policy Agreement
Please review the following event policies and complete your signature below to confirm your agreement before your event.
Terms & Conditions
Event Policies
Deposit & Payment Policy
All invoices are processed securely through Square or Perfect Venue, where card information is safely stored and protected.
By signing this agreement, you authorize Pizza House to charge any remaining balance to your card on file on the event day, if needed.
Cancellation & Refund Policy
We understand that plans can change. Please review our flexible cancellation options below:
30+ Days Notice: Full refund of your deposit.
15–29 Days Notice: Deposit may be transferred as a credit toward a future event within 12 months.
Less Than 14 Days Notice: Deposit is non-refundable, but one complimentary reschedule is permitted, subject to availability.
Refunds will be issued using the original payment method when eligible. For cancellations under 30 days, credit toward future services will be applied instead.
Weather & Rescheduling Policy
For outdoor events, we understand that unexpected weather can happen.
If severe weather or unforeseen circumstances, such as heavy rain, unsafe conditions, or natural events, prevent the event from taking place, we will gladly reschedule your date at no additional cost or penalty.
Guest Count & Menu Adjustments
Final guest count and menu selections must be confirmed no later than 3 days before your event.
If fewer guests attend than expected, we can adjust the final balance by up to 3 guests after meeting the event's minimum charge.
Guest count changes made after this deadline may not be reflected in the final balance.
Agreement
By submitting your deposit and signing this event agreement, you confirm that you have read and agreed to these policies, and authorize Pizza House to process payments according to the terms above.
Client Signature